Privacy policy

PRIVACY POLICY

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from matrixone.co.in (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically-collected data is referred to as “Device Information.”

We collect Device Information using the following methods:

  • Cookies: These are data files placed on your device or computer, often including an anonymous unique identifier. For details on cookies and how to disable them, visit All About Cookies.
  • Log Files: These track actions on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These electronic files record information about how you browse the Site.

When you make a purchase or attempt to do so through the Site, we also collect certain information from you, such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information collected to:

  • Process and fulfill your orders (including payment processing, shipping arrangements, and sending invoices or order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising about our products or services, in line with your preferences.

We use Device Information to:

  • Screen for potential risk and fraud (especially your IP address).
  • Improve and optimize the Site by analyzing how customers interact with it and evaluating the success of marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For instance:

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to lawful requests (such as subpoenas or search warrants), or protect our rights.

CONTACT US

For more information about our privacy practices, questions, or complaints, please contact us by email at admin@matrixone.co.in.