Terms of service

Overview

This website is managed by MatrixOne Brands. The terms "we," "us," and "our" refer to MatrixOne Brands. By using this site and its services, you agree to follow our terms and conditions ("Terms of Service"). These terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully. If you disagree with any part, you must not use this website or its services. We may update these terms periodically, and your continued use of the site signifies your acceptance of those updates.

Our website operates on Shopify Inc., which provides the platform for us to sell our products and services.

Section 1 – Online Store Terms

By agreeing to these terms, you confirm that you are of legal age in your location or have parental consent for minors under your care to use this site. You must not use the site for illegal activities, transmit malicious code, or violate any laws. Breaching these terms will result in immediate termination of services.

Section 2 – General Conditions

We reserve the right to refuse service at any time. Content you provide (excluding credit card details) may be transmitted unencrypted across networks. You agree not to copy, resell, or exploit any part of our service without permission. Headings in this agreement are for reference only.

Section 3 – Accuracy of Information

We are not responsible for outdated or inaccurate information on our site. Content is for general information only and should not replace professional advice. You are responsible for monitoring changes to the site.

Section 4 – Modifications to Services and Pricing

Product prices and services are subject to change without notice. We may modify, suspend, or discontinue the service at any time and are not liable for these changes.

Section 5 – Products and Services

Some products or services may only be available online in limited quantities and are subject to our Return Policy. While we strive to accurately display product details, we cannot guarantee exact colors or images. We reserve the right to limit sales or discontinue products at our discretion.

Section 6 – Billing and Account Information

We may cancel or limit orders that appear suspicious, such as bulk purchases or those using the same payment or address details. It’s your responsibility to provide accurate billing and account information and keep it updated. For returns, refer to our Returns Policy.

Section 7 – Optional Tools

We may offer third-party tools without monitoring or endorsement. Use these tools at your own risk, and ensure you understand the terms provided by their creators.

Section 8 – Third-Party Links

Our site may include links to third-party content. We are not responsible for the accuracy, quality, or any issues related to third-party products, websites, or services. Address any concerns directly with the third party.

Section 9 – User Comments and Submissions

If you submit feedback, ideas, or content, we may use it freely without obligation to maintain confidentiality, compensate you, or respond. Submissions must not infringe on others’ rights or contain harmful content. You are solely responsible for the accuracy of your comments.

Section 10 – Personal Information

Any personal data you provide is subject to our Privacy Policy.

Section 11 – Errors and Omissions

Occasionally, our site may contain errors or inaccuracies related to products, pricing, or availability. We reserve the right to correct these errors and update or cancel orders without prior notice.

Section 12 – Prohibited Uses

You are prohibited from using the site for unlawful activities, violating intellectual property rights, submitting misleading information, spreading malware, or interfering with our service. Violations may lead to service termination.

Section 13 – Disclaimer of Warranties and Limitation of Liability

Our service is provided "as is" without guarantees of uninterrupted or error-free operation. We are not liable for any damages resulting from the use of our services or products, including financial losses, data loss, or other indirect damages.